Frequently Asked Questions
Everything you need to know about our organic beauty solutions
Are Adonia Organics products tested on animals?
No, we are strictly cruelty-free. None of our products or ingredients are tested on animals at any stage of the production process.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product for a full refund, minus shipping and handling fees.
Are your products safe for sensitive skin?
Yes, our formulas are crafted with organic, plant-based ingredients designed to be gentle. However, we always recommend performing a patch test before full application.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
Do you use synthetic fragrances or parabens?
Absolutely not. Adonia Organics products are free from parabens, phthalates, synthetic fragrances, and harsh chemicals to ensure the highest purity.